Policies
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These are some of the key policies we observe. We may revise these policies in the future. Please revisit this page regularly.
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Editorial Policy
Core values that determine our work include accuracy, fairness, integrity, independence, and respect.
As these are very comprehensive issues, we'd like to refer to the Press Code by the German Press Council (where applicable to electronic media) and to the spirit of the BBC's Editorial Guidelines (where applicable to independent producers and outside the UK).
Having stated this, we see ourselves as filmmakers first and journalists second. Let's say, we decide to closely observe one party in a conflict, and another party in the conflict is not interested in being part of our story, or we simply don't find the other party interesting enough. In this case, we'll still tell the story, even if the resulting film is not a perfectly balanced report. We believe that "objectivity" is hardly possible in documentaries. Although our film crews try to be as unobtrusive as possible, the presence of a camera alone will often influence the situation that's being "documented".
> German Press Code (external website - disclaimer)
> BBC Editorial Guidelines (external website - disclaimer)
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Privacy Policy
We are committed to safeguarding the privacy of our website visitors.
We may collect information about your visits and use of this website (such as your IP address, geographical location, browser type, referral source, length of visit and number of page views) as well as information that you provide to us when contacting us, subscribing to our newsletter, or using our shop. Information that we collect may be stored and used in any of the countries we operate in.
However, we won't provide your information to third parties for marketing purposes or otherwise. You won't receive our newsletter unless you agree to it. We'll take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Please be aware that data transmitted over the internet is insecure, so we can't guarantee its security.
We link to other websites but we're not responsible for the privacy policies of third-party websites.
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Environmental Policy
We're committed to operating in an environmentally sound and sustainable manner.
We aim to conserve energy, to re-use and recycle, and to reduce e-waste. We prefer suppliers that do the same.  Promotional materials should mostly be electronic, not on paper. We make copies of our films on demand rather than stockpiling DVDs or tapes that might just go to waste. And we use green web hosting.
A big concern is the enormous amount of travel that the making of documentaries involves. We try to minimise our crew size and work with locals where possible. Instead of travelling to every industry workshop, we use and promote online forums for documentary professionals. And we're currently researching the best way to make our travel "carbon neutral".
> Offsetting carbon emissions (external PDF - disclaimer)
> Green Code Project for documentaries (external website - disclaimer)
> Green web hosting with Dreamhost (external website - disclaimer)
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Your guidance
If you feel that these policies need improvement, or any part of our work violates our core principles, please contact us immediately and discuss your concerns with us.
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